Privacy policy.
Welcome to Madre Living ("we," "our," or "us"). We respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information when you visit madreliving.com (the "Site"), subscribe to our content, or purchase our products and services.
Please read this Privacy Policy carefully. By using the Site, you agree to the practices described below.
1 - Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
Name and email address when you subscribe to our newsletter or opt-in list
Name, email address, and message content when you submit a contact form
Name, email address, billing address, and payment information when you purchase a product, course, or service
Any other information you voluntarily share with us in messages or forms
Information Collected Automatically
When you visit the Site, we and our third-party service providers may automatically collect certain information about your device and browsing behavior, including:
IP address and approximate geographic location
Browser type and version
Pages visited, time spent on pages, and referring URLs
Device type and operating system
We collect this information using cookies and similar tracking technologies (see Section 5).
c. Payment Information
We do not store your full payment card details. Payment transactions are processed by secure third-party payment processors (such as Stripe or PayPal). Please review their respective privacy policies for information on how they handle your payment data.
2 - How We Use Your Information
We use the information we collect to:
Deliver and improve our blog content, products, and services
Process transactions and send purchase confirmations
Send newsletters, updates, and promotional communications you have opted into
Respond to your inquiries and provide customer support
Analyze Site traffic and user behavior to improve your experience (via analytics tools)
Comply with legal obligations
Detect and prevent fraud or misuse of the Site
We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.
3 - Legal Basis for Processing (for EEA/UK Visitors)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:
Contract: to fulfill a purchase or service agreement
Legitimate interests: to improve the Site and our services
Consent: to send you marketing emails (you may withdraw consent at any time)
Legal obligation: to comply with applicable laws
4 - How We Share Your Information
We may share your information with:
Service providers who help us operate the Site, process payments, send emails, or analyze data (e.g., email marketing platforms, payment processors, analytics providers). These providers are contractually obligated to protect your information.
Legal authorities if required by law, court order, or to protect the rights, property, or safety of Madre Living, our users, or others.
We do not sell your personal information.
5 - Cookies and Tracking Technologies
The Site uses cookies and similar technologies to analyze traffic and improve your experience. We currently use Google Analytics, which collects anonymized data about how visitors use the Site.
You can control cookie preferences through:
Your browser settings (to block or delete cookies)
Google Analytics opt-out: tools.google.com/dlpage/gaoptout
Note that disabling certain cookies may affect Site functionality.
6 - Email Communications
If you subscribe to our newsletter or opt-in list, we will send you content and updates relevant to the Madre Living community. Every email will include an unsubscribe link. You may also opt out at any time by contacting us at hello@madreliving.com.
We use a third-party email service provider to manage our mailing list. Your email address is shared with this provider solely for the purpose of sending you communications.
7 - Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. Specifically:
Email subscribers: until you unsubscribe
Purchase records: retained as required by tax and accounting laws (typically 7 years)
Contact form submissions: deleted when no longer needed for the purpose of your inquiry
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: request a copy of the data we hold about you
Correction: request correction of inaccurate data
Deletion: request that we delete your data
Opt-out: unsubscribe from marketing communications at any time
Data portability: receive your data in a portable format (where applicable)
Restriction or objection: limit or object to certain processing activities
To exercise any of these rights, contact us at hello@madreliving.com. We will respond within 30 days.
9 - Children's Privacy
The Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10 - Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure. We encourage you to use strong passwords and take steps to protect your own accounts.
11 - Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12 - Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Continued use of the Site following any update constitutes your acceptance of the revised Policy.
13 - Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Madre Living | hello@madreliving.com